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What Governs Your Account on olx178

These legal terms define the rights, obligations, and limits that apply when you access olx178 from Indonesia — whether you're funding your account via DANA, OVO, or GoPay, or engaging with any part of the lobby.

Account Terms ApplyDANA, OVO, GoPay ScopeIndonesia Region EligibilityPolicy Revision RightsUser Rights Covered
olx178 What Governs Your Account on olx178
DATA AND SECURITY HANDLING

How We Protect Your Account and Data

Our legal obligations extend into how we collect, store, and use your personal data. Every account on olx178 is protected by SSL encryption, and payment data linked to DANA, OVO, or GoPay transactions is never stored on our servers after a session ends. Here is how we handle the key areas of your account security and data rights.

Data Retention Policy

We retain your account data only as long as necessary to comply with our legal obligations. You can request a summary of the data we hold by contacting support through the Help section.

Cookie Handling

We use session cookies to maintain your login state and functional cookies to remember your preferred payment method — DANA, OVO, or GoPay. No third-party ad cookies are placed without disclosure.

Account Security Steps

Each login is verified by OTP sent to your registered mobile number. If you notice unrecognised account activity, report it immediately via live chat so we can review and freeze access.

Requesting Changes to Your Data

To request a correction or deletion of personal data we hold, email our support team with your account ID. We aim to process data requests within the timeframe our policy specifies.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about how our legal terms apply to your account — including disputes over transactions made via DANA, OVO, or GoPay — our support team is the right starting point. You can reach us through the channels below. For account-specific matters, have your registered email address ready before you make contact so we can locate your record quickly.

Team online

Live Chat Support

Open the chat widget from any page on our site. Describe your legal or account query and our team will respond directly. Have your account details ready.

Email Contact

Send your legal query to our support email. Include your registered account name and the specific policy section your question relates to for a faster response.

Account Help Centre

Log into your account and navigate to the Help section. Submit a formal request there for policy disputes, data queries, or terms clarification from our team.

Common Legal Questions About Your Account

These are the questions we get most often about our legal terms, your data rights, and how policy applies to account activity. If your question is not here, contact our support team directly.

Yes. Every transaction you process through DANA, OVO, or GoPay falls under these terms. Payment disputes should be raised with our support team alongside your transaction reference.

Access depends on local law and is available only where your region permits it. We do not confirm legality for specific locations — check your local regulations before opening an account.

Log into your account, go to the Help section, and submit a data access request. Include your registered email. Our team will respond according to the retention policy in these terms.

Updated terms take effect on the date published here. If you continue using your account — including making deposits via GoPay or OVO — after that date, you accept the revised terms.

Contact our support team via live chat or email with your account ID, the transaction in question, and a clear description of the issue. We will review and respond through your registered contact.

Yes. Email our support team with your account ID and a deletion request. We will process it in line with our data retention obligations and confirm once your account has been closed.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.